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Selling Your Phone Made Easy—Express Shipping Covered for Free! Canstar Blue Award Winner 2024 - Best Rated TradeIn Company 3590+ Google Reviews
Selling Your Phone Made Easy—Express Shipping Covered for Free! Canstar Blue Award Winner 2024 - Best Rated TradeIn Company 3590+ Google Reviews
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Mobile Guru

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Australian Owned

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Sell iPhone 11 Pro
Home » Products To Sell » Sell iPhone 11 Pro
Sell iPhone 11 Pro Max
5
Award Winning Mobile TradeIn Company By Canstar Blue 2024 By Product Review 2025
Mobile Guru USP
Australian Owned
Same day Payment*
Free Express Shipping Australia Post

Sell iPhone 11 Pro

($10 - $250)
Storage
64GB
256GB
512GB
Condition
Mint

  • Perfect working condition
  • No defects or signs of wear and tear—looks like new
  • Original battery with above 80% capacity
  • Free of defects, including white spots, screen burn-in, and water damage
  • No financial obligations, leases, or contracts associated

Good

  • Excellent working condition
  • Minor signs of use—has superficial scratches but no defects, chips, or dents
  • Original battery with above 80% capacity
  • Free of defects, including white spots, screen burn-in, and water damage
  • No financial obligations, leases, or contracts associated

Fair

  • Fully functional
  • May have visible scratches and minor chips and dents
  • No issues with the hardware—functions well
  • Original battery with below 80% capacity
  • Free of defects like spots on rear camera, dead pixels, white spots/screen burn-in, and major chips or cracks (including front and back glass)
  • Quality aftermarket parts used
  • No financial obligations, leases, or contracts associated

Partially Damaged

  • Cracked screen or back glass
  • Parts or features don't work properly, may be missing, or are broken
  • Refurbished or remanufactured by a third-party company
  • No financial obligations, leases, or contracts associated
  • No more than two faults and no major fault that affects the diagnostics test
  • No sign of liquid intrusion or damage

Faulty/Dead

  • Doesn’t pass the diagnostics test
  • Bend or major cracks in the housing
  • Obvious wear and tear
  • Irreparable issue
  • Device will be VALUED at $0 if:
  • iCloud/Network/PIN locked
  • Water damage
  • Overheating issue
  • Has no sign of life
  • Doesn’t pass the diagnostics test
  • Non-functioning or missing parts, cracked or chipped screen with dead pixels, white spots, or screen burn-in, or damaged back glass
  • Refurbished or remanufactured by a third-party company
  • Bend or major cracks in the housing
  • Device will be VALUED at $0 if:
  • Google/Network/PIN locked
  • Water damage
  • Overheating issue
  • Has no sign of life

Clear selection
Bulk Orders (5+ Devices or $5,000+): Please contact us for a custom quote and priority processing. All other orders can be completed instantly online.

Get a fair go when you sell your iPhone 11 Pro with a trade-in value that actually reflects the current market. We have made it very simple to secure a premium price without the headache of private listings or low-ball offers. By choosing Mobile Guru, you can lock in the highest iPhone 11 Pro trade in value and enjoy a secure payout directly to your account within 24 hours of inspection. Our streamlined platform is designed to provide ultimate peace of mind, combining professional local expertise with a commitment to transparency. Whether your device is pristine or has seen better days, our market-leading valuation system ensures you receive a competitive, honest offer every time.

How Our iPhone 11 Pro Trade In Process Works

We have a simple 3-step iPhone 11 Pro trade-in process designed to save you time and hassle:

Get Your Quote

Select from various options given on-screen and choose its condition. You will instantly see the trade-in value offered.
Step 1

Send Your Device
Send your iPhone 11 Pro securely by using Auspost or drop it at a our location for assessment.
Step 2
Receive Payment

After we confirm on your iPhone 11 Pro condition, your payment will be processed within 24 hours*.
Step 3

Get the Highest Possible Quote when Selling Your iPhone 11 Pro

We pay the highest possible price to you for selling your iPhone 11 Pro. Every device is checked by our team to confirm its condition, and the quote you receive is honoured in full. There are no hidden fees and no last-minute changes; only clear, reliable payment for your device.

FAQs

Our team inspects every iPhone 11 Pro against the condition you selected when requesting a quote. We inspect the screen, body, battery, and internal functions to ensure they match the provided description.

Learn how we verify the conditions of your device.

Yes, every shipment comes with a tracking number so you can follow your package until it reaches us safely.

You will receive the payment within one business day after we confirm the condition of your iPhone 11 Pro.

The value depends on the type and extent of damage. Even damaged iPhone 11 Pro are accepted, and we’ll revise our offer after assessment if needed.

Yes, Mobile Guru’s iPhone 11 Pro trade in offer lets you sell a device for instant cash. Unlike traditional trade in programs, we pay instant cash—there’s no store credit or waiting involved.

Yes, we buy iPhone 11 Pro devices with battery problems. Please remember that the initial quote may be revised depending on the severity of the issue.

Yes, repaired or refurbished iPhone 11 Pro are accepted, provided they are fully owned and not locked

Yes, water-damaged iPhone 11 Pro devices are also accepted. The quote will be revised depending on the level of the damage.

Yes, light wear, such as scratches, small dents and cracked back glass condition, is acceptable. The trade-in value of your iPhone 11 Pro will be adjusted based on the overall condition of the device.

Yes, absolutely. Our iPhone 11 Pro trade in process gets you quick cash for your phone, no matter its condition.

Voices of Satisfaction: Customer Reviews That Shine

Discover how easy selling phones can be through the words of people who have already sold to Mobile Guru.

Why Sell with Us?

Award Winning Mobile Trade In Company By

Canstar Blue
Canstar Blue 2024
Product Reviews 2025
Product Review 2025
Sell Mobile with Australian Owned Company

Australian Owned and Operated

Sell old mobile and beatable price

We Beat Any Price by $20*

Sell your mobile and get free postage

Free Express Shipping
Australia Post

Best Google Reviews Rated Trade In Service
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Hear From Our Customers!

Reduce Electronic Waste By
Encouraging Reuse

There are more than 23 million unused phones in Australia. Your old device can always be used by someone else

Any Questions? Read Our FAQ

Selling your phone on Mobile Guru is easy.

First, you need to create a Sell Order, And, here’s how you can create one:

  • Visit our website https://www.mobileguruaustralia.com.au/shop/
  • Choose your phone’s make and model.
  • Select the specifications for your phone
  • Select the condition of your phone.
  • Get an instant quote.
  • If you’re happy with the offer, select “Sell Now” and proceed with the checkout

Once the Sell Order is created, you can choose one of the two ways to send your phone to us drop-off, or self-post. We will review the condition of your phone, and if it matches the condition you’ve selected, we will process the payment on the same day! Else, we will give you a revised quote and you can choose to accept or reject it. If you accept it, we will process the pay on the same business day. If you don’t, we will return your phone to you.

We accept a wide range of smartphones from popular brands like Apple, Samsung, Google, and more. Whether your phone is brand new, used, or even broken, you can sell it through our platform.

Yes, we prioritise the privacy of our customers. Our website is secure, and any personal information provided to us is handled responsibly. You can view our Privacy Policy for more information.

Before you send your phone to us, remember to back up your data and factory reset your device for additional security.

The value of your phone is determined based on factors like the make, model, age, condition, and current market demand. Our precise valuation system ensures a fair and competitive offer. You will get an instant quote of what your phone is worth depending on the conditions you select on our website.

Yes, Mobile Guru uses advanced valuation algorithms to offer competitive prices based on your phone’s condition and market demand.

No, we only accept phones right now. However, you can send your accessories with us if you would like to dispose of them responsibly. Mobile Guru is partnered with MobileMuster, a not-for-profit recycling program that’s funded by the Australian telecommunications industry.

Please note that we do not pay an additional amount for any accessories that are sent with the device.

There are two ways you can send your phone to us – self-post, and drop off.

You can  post it by yourself or choose the drop off option. You will receive the details or the code, depending on the option you choose. All the shipping charges will be covered by us.

We provide various payment options, including PayPal or bank transfer. You can choose the method that best suits your preference.

Yes, you can change your mind anytime before the payment, even after you’ve sent your phone to us. Contact our customer support if you wish to cancel. We will return your device free of cost.

We offer a satisfaction guarantee that ensures you’ll be paid the agreed-upon amount if your phone meets the stated condition. If any issues arise, contact our customer support team—we are always available to assist you.

Yes, you can sell your phone even if it’s still under contract with a carrier. We understand that you would like to upgrade your phone to a new one even when under contract. However, before you sell your phone to us, ensure that you have paid all the outstanding dues and receive a “No Dues Certificate” from your network provider.

No, we don’t accept phones that are carrier locked for international use. All phones that are sold to us should be unlocked.

Selling a phone under warranty is usually allowed. However, check with the platform to see if it impacts their purchasing process or offers.

No, you don’t have to send the original packaging when you sell your phone to us.

Yes, we accept locked phones and devices with bad ESN/IMEI. However, it’s essential to disclose this information when obtaining a quote.

We do not purchase phones that are blacklisted by carriers. We recommend checking with your carrier if you encounter this issue.

At the moment, we don’t have a trade-in program. However, you can sell your old phone to us and use the payment toward purchasing a new one from our Buy website.

Yes, we highly recommend backing up your data and performing a factory reset to erase all personal information before sending your phone to us.

You can reach our customer support team by calling us on 1300 362 017 or emailing us at hello@mobileguru.com.au. We’re here to help with any enquiries you may have.

In such cases, we’ll re-evaluate the offer based on the actual condition. If the new offer doesn’t meet your expectations, and you are unhappy about it, then you can choose to have your phone returned free of cost.

Yes, we accept phones with missing or damaged batteries. However, we recommend disclosing this information when obtaining a quote.

Yes, we accept phones with a cracked camera lens. Be sure to include this detail in your sell order.

While proof of purchase is not mandatory, providing it can help expedite the verification process and may impact the final offer.

Yes, we follow environmentally-friendly practices and recycle phones that are no longer sellable or beyond repair. We are partnered with MobileMuster, a not-for-profit phone recycling company, to ensure your phones are recycled or disposed of ethically.

Yes, we do consider phones with software issues or that won’t turn on. Please provide accurate details about the issue to receive a proper quote.

Selling online offers convenience, while in-person sales may provide security and quicker transactions. You can choose the method that suits you best.

Yes, providing accurate information about your phone’s condition ensures a fair quote and avoids discrepancies during the inspection process.

Once you receive a quote from us, you will have the option to accept or reject the quote. If you accept the quote, we will transfer the amount to you on the same day. You can take some time to think about it and let us know whether you are satisfied with the quote or not. If you don’t accept the quote, we are happy to return the phone to you for free.

Online phone buyers are independent businesses. While they may not be directly authorised by manufacturers, they are legitimate entities that purchase used phones.

Mobile Guru is an online dealership trading in buying and selling second-hand phones in Australia. We are registered with Consumer Affairs Victoria and have a Second Hand Dealers licence.

Mobile Guru offers the best price for used and old devices in the market. We have a systematic method of assessing the condition of your phone, so you always get an accurate quote. We will refurbish your device in a proper manner to reduce e-waste as much as possible. Moreover, we also offer you easy ways to send your device over to our store.

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ABOUT US

Mobile Guru is a 100% Australian owned business and a licensed second hand dealer (SHD-0016601) dedicated to the full lifecycle of your tech. Whether you are selling through our Buy Back Program or purchasing from our expertly refurbished range, we provide a secure and sustainable way to access high-quality devices with Australia’s first 24 month warranty.

Second Hand Dealers License:
SHD-0016601

INFORMATION

SELL NOW

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Contact Details

© Copyright | All Rights Reserved |

Mobile Guru is a 100% Australian owned business and a licensed second hand dealer (SHD-0016601) dedicated to the full lifecycle of your tech. Whether you are selling through our Buy Back Program or purchasing from our expertly refurbished range, we provide a secure and sustainable way to access high-quality devices with Australia’s first 24 month warranty.

Contact Details

Second Hand Dealers
License: SHD-0016601

© Copyright – | All Rights Reserved

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