Our Mission
We’re redefining how Australians think about old technology. Every device still holds value—not just financially, but in the impact it creates when reused instead of wasted.
When you sell your phone, you’re not just getting paid—you’re helping extend its life and reduce unnecessary waste.
Our Story
Everything we do is built around trust, speed, and transparency—so Australians can trade and buy devices with complete confidence.
Founded in Melbourne in 2019, Mobile Guru was created to fix a broken experience. Private buyers were often unreliable, and trade-in offers lacked clarity and consistency. We introduced a better alternative, a fully licensed, locally operated service where every device is assessed by trained technicians and every outcome is fully traceable.
Canstar BlueReceiving the Canstar Blue Mobile Trade-In Award in 2024 marked an important chapter for Mobile Guru. It reinforced the values we’ve focused on since day one: transparency, dependable service, and creating a smoother way to buy and sell tech in Australia.
Product ReviewRecognised by ProductReview.com.au in 2025 for delivering trusted service, competitive pricing, and a seamless mobile trade-in experience across Australia.
Today, we operate two dedicated platforms for buying and selling refurbished devices across Australia. Our buyback service includes same-day inspection and 24-hour payout, while our retail side offers expertly refurbished phones backed by a full 24-month warranty. Both are built on rigorous inspection, transparent pricing, and strict compliance.
How we operate
We make selling your phone simple and transparent with a clear, structured process. Every device is individually assessed, so your quote reflects real condition and market demand, not automated estimates.
Every device is priced based on its actual condition and live market demand, not a generic automated estimate. The quote you receive is the amount you are paid.
Registered with Consumer Affairs Victoria (Licence No. SHD-0016601), we follow strict regulations and ensure all data is securely wiped.
You are paid real money directly via bank transfer or PayPal. No store credits, vouchers, or locked value systems.
Once your device is received and approved, payment is processed within 24 hours via bank transfer, PayPal, or PayID with no hidden fees or deductions.
If a revised quote is required after inspection, we clearly explain the reason with evidence. You can accept, decline, or request your device to be returned free of charge.
We provide a prepaid postage label for anywhere in Australia. Simply drop your device at any Australia Post outlet and we take care of the rest.
SUSTAINABILITY
Sustainability at the core
Mobile Guru supports responsible mobile recycling across Australia. Every device we process is an opportunity to extend its life, recover its value, or ensure it is recycled properly instead of ending up in a landfill.
Extend device life
Devices in good condition are refurbished to a certified standard and resold, keeping quality phones in use for longer.
Reduce e-waste
Millions of devices are discarded in Australia each year. Our buyback model helps keep phones out of landfill and in circulation.
Responsible data removal
All personal data is securely wiped during inspection as part of our standard process to ensure your data isn’t compromised.
Our Two Platforms
A better way to buy and sell phones
Sell iPhone
Sell Samsung
Sell iPad
Sell Google Pixel
Sell MacBook
Sell Surface
Sell Apple Watch
