Mobile Guru Australia

For anyone concerned about sending your phone through post, don’t be, this process is legit! Very easy instructions, just input the condition of your phone and you’ll receive an express shipping label. From the moment Mobile Guru received the phone, it took less than 5 hours for feedback and the money in my bank account. Thank you!!

I had a great experience with this phone trade-in company. The process was simple, clear, and straightforward from start to finish. They provided a fair quote for my device, and the instructions for sending it in were easy to follow. Communication was smooth, and the team was professional and helpful throughout the process.

Once they received my phone, the assessment was completed quickly, and the payment was processed without any delays. Everything matched exactly what they had promised.

Overall, a very reliable and trustworthy company. I would happily use their service again and recommend them to anyone looking for a smooth and stress-free trade-in experience.

After a mishap with shipping that was ultimately the fault of Australia Post, Mobile Guru stepped up and went above and beyond to make things right. They promptly arranged for another phone to be sent to ensure my daughter received it in time to start her new job.

Throughout the process, they maintained excellent communication, keeping us informed every step of the way and fast-tracking everything to help resolve the issue as quickly as possible. They even kindly included a phone case and screen protector.

I am genuinely impressed with the level of customer service and care they provided in rectifying the situation. Thank you to the team at Mobile Guru for your professionalism and support. 🙏🏾⭐️⭐️⭐️⭐️⭐️

handed in my macbook air & recieved payment much faster than expected. the process was smooth with communication also being excellent. everything was handled professionally. highly recommend!

Excellent! Best price I could find for my old iPhone 12!

Quick, reliable and great rates

Sent my Apple Watch for sell, inspected the next day and received the fund on the same day. Very efficient and fast service! Totally recommended, definitely will come back!

So easy and simple to deal with.
Filled out their online form, received the pre paid express shipping label instantly.
They received my phone 2 days later, they assessed it honestly that day and I had my money that night.
I would deal with them again.

The service provided was great and the transaction was very quick. I recieved the payment on the same day.

Great service for trading in your old phone! Super quick and easy with great communication throughout the whole process.
Highly recommend !

Amazing service
Tried to sell my phone for a few months and wasnt lucky. But as soon as i chose mobile guru everything was so smooth and very very happy with the service i got. Staff were super friendly and nice and i would definitely highly recommened chosing Mobile Guru for all my friends and family

Great service!

Great service, quick phone repair